Customer Reviews:
 Stick with Xerox inks, here's why June 11, 2010
R. S. Winsor (Northern Virginia)
1 out of 1 found this review helpful
First of all, I get great results with Xerox ink sticks.
I am not too picky, but there are problems with other inks I have tried.
I have never been stuck unable to print with other inks, but I can tell you about the difference in quality because I have ran two other "generic" brands through my printer.
One of those brands is a major name in the non-genuine inks, but I will leave their name off this review because I found similar results with the other generic ink.
The generic brand inks all fed just fine through the printer, but in general it is MUCH easier to mistakenly put these inks in the wrong slot. May seem like a minor deal because the colors are obvious, but I once accidentally dropped one and it fell in the wrong slot. It was a real pain to dig it back out. With Xerox inks the shapes are much better designed to only fit in the correct slot.
Then there is the print quality. For most colors, it's "decent", not exceptional with the generics. Maybe not a big enough difference for most people to pay extra for the Xerox.
The BLACK ink is a big difference. Off brands are not black, they are charcoal grey. And this is just the most obvious color issue. The other colors with Xerox inks are all more rich.
But the BIG issue is darkening. In my printer, if I am not printing volumes such that I run through the ink in a month, the ink DARKENS and oxidizes in the printer. Then the colors look awful. Everything printed looks sort of sepia toned. Yuck. How do you fix it? You have to print through all your ink on roughly 100 pages of solid color (i.e. 100 pages of cyan if the cyan is oxidized, etc)!! The vendor told me to run through ALL MY INK to get rid of what's in the printer. It's all trashed! Then, this super high volume of ink printing generated streaks on those print colors which took another several hundred pages to eliminate.
It's just not worth the hassle. I switched back to nothing but Xerox now, and it's been much nicer.
I'd give Xerox inks 5 stars if they could just bring the price down about 15% or so.
 Only use Xerox Inks in the Xerox Printer, or beware! November 22, 2008
Steve Shimkus (Glenview, IL United States)
3 out of 4 found this review helpful
I had made the mistake of purchasing an off-brand version of inks that was supposedly for the Xerox 8560 printer. Needless to say, it did not work. The printer did not recognize the presence of the ink and said that it was still out of ink (the off-brand inks are not the same shape as the Xerox brand inks). After carefully extracting the off-brand ink from the printer and putting in the Xerox brand, I was back in business.
I know the Xerox inks cost more, but they actually work. The company I purchased the off-brand inks from wouldn't take the return either, so learn from my mistake and just buy the Xerox brand. That way you won't pay twice.
good service March 26, 2008
Highbaugh Taxtamara J. Highbaugh (Indianapolis, IN)
0 out of 1 found this review helpful
ordered this product and it was here in 2 days. its ink so not much you can say about that. it works like it is supposed to. i was more impressed with the price. i had purchased this same ink for my phaser from staples for 121.00. i saved 40.00 so i am happy with that.
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